If you are having trouble installing Extension Pack please read this troubleshoot guide carefully.

Below you will find some common issues that users have experienced.

Please choose a topic below that best describes your issue:

• Does this Extension Pack Version run with Mari 5 ?
  
  
• Known issues with Mari Versions
  
  
• I can't find my Scripts Directory

• I can't find the python console in MARI

• My python console does not show any Extension Pack Message

• My python console shows a 'No Folder called Extension Pack' error

• My python console shows a 'Missing File or Folder ..'  error

• I get a 'Access Denied' Error in the Python Console on Startup

• I am getting a 'Convert Layers' Dialog on Project Open

• What do I do with previous Extension Pack Versions ? 

• I get asked to select the Extension Pack Version on each Mari Open and I don't want that

• I can't find the Modo Bake Presets (Curvature,Ambient Occlusion etc.) 

• I get asked to provide Licensing Data

• I want to uninstall Mask Presets from previous Versions

• Why is the recommended Mari Version different than the minimum required version ? 

• I want to move the Resources that result in large File Size

• I get a TDR Warning on Mari Open. What do I need to do ? 
  
  
• I cannot paint in Mari anymore

• I get a 'Convert Layers' Dialog on Project Open

• Mari takes a long time to start

• Where does Mari store its log file ? 

• Where does Mari store its settings ?

• I do not have Internet Access or only limited Internet Access on my machine

• Shelf Preview Icons of Extension Pack Textures are very small

• Activation: SSL Certificate Error during Licensing

• Activation: Unable to verify. License disabled or does not exist
  
  
• Where do I find tutorials for Extension Pack ?
  
  
• How do I find and download upgrades ?

Mari Extension Pack 5: Common Installation Mistakes from Jens Kafitz on Vimeo.